Case study · Manufacturing
Manufacturing — Sales transformation
- Client
- Global Industrial Manufacturer
- Industry
- Industrial Manufacturing
- Geography
- Middle East & Asia-Pacific
- Stack
- Sales Cloud, Manufacturing Cloud, MuleSoft, Tableau
“For the first time, leadership had a single forecast they could trust.”
Challenge
Disconnected sales, no single forecast
- Channel partner data trapped in spreadsheets
- No visibility into long-cycle sales agreements
- Manual rebalancing of forecasts every month
- Sales and operations using different sources of truth
Solution
Manufacturing Cloud + Sales Cloud rollout
- Sales Agreements with planned vs actuals
- Account-based forecasting roll-ups
- ERP integration via MuleSoft for real-time orders
- Channel partner portal & deal registration
Results
Aligned, intelligent revenue engine
- 30%+ improvement in forecast accuracy
- 40% reduction in quote-to-order cycle time
- Single source of truth across direct & channel
- Adopted across 6 countries in 9 months
30%+Forecast accuracy
40%Faster quote-to-order
6Countries
9Months to adopt